May 12, 2005
Jack!

You know how I've been grumbling about the utter lack of variety, innovation, and trust in the intelligence of the listeners among radio stations? Well, via Michael Croft, it appears that hope is on the way.


The sleek electronic device pictured on Q101's Web site looks an awful lot like an mp3 player.

Then there's the station's new slogan, "Now on shuffle."

Coincidence? Hardly.

WKQX-FM 101.1--Q101--is one of hundreds of stations across the country expanding its playlist and format to survive new media's attack on radio. Digital music players, satellite radio services and Internet radio stations offer listeners more music variety with few, if any, commercials, and radio execs are realizing that spinning the same hits over and over--industry practice for the last 20 years--isn't so appealing anymore.

Mike Stern, vice president of programming for Emmis Radio Chicago, said changing media habits demand a new approach for radio. "With an iPod in their hands, people are getting used to having a huge variety," Stern said.

Beginning this month, the Emmis Communications station adjusted its format and started rotating 1,000 to 1,200 different songs, up from around 200.

The music genre is still alternative modern rock, only now instead of playing hits from just the past few years, Q101 also is drawing on hits from the late '70s and everything in between, from the Ramones to Depeche Mode to Nirvana to Linkin Park and Audioslave.

"These are songs that are familiar. When listeners ask for more variety, radio has answered by going deeper, but we're spreading widthwise," Stern said.

Why the sudden popularity of variety after the longtime success of targeting? For the last 20 years, the dominant radio programming theory held that stations should play a few hundred songs over and over to attract and keep a specific core audience.

People today are desperate for change and diversity, said Mike Henry, chief executive of Paragon Media Strategies and a consultant who helped developed the breakout format known as "Jack," which plays hits across different genres from classic rock to hip-hop to country. That might mean playing Madonna next to Led Zeppelin next to John Mayer next to Alicia Keyes next to Franz Ferdinand.

"The Jack formula has worked and defied radio wisdom because it appeals to a pent-up demand that has grown and grown as radio has delivered narrower and narrower content," Henry said. "A lot of people want to be surprised, they want variety."


This is, if you'll pardon the expression, music to my ears. I may or may not prefer something a bit more tightly defined than Madonna-to-Led-Zeppelin range, but this is a vast improvement over the same-damn-songs-ad-nauseum concept. And the more I think about it, the more I think that spanning genres like that isn't such a foreign concept. In a way, it's just putting the mix-tape ideal on the radio.

Local hip-hop and R&B station WGCI-FM 107.5 sticks to the well-proven formula: a narrow selection of songs that resonate with listeners.

"People don't stand next to the radio 24 hours a day. You need to play hit songs as often as possible because people punch in and punch out," said Elroy Smith, WGCI operations manager and program director.

WGCI's active playlist includes about 300 songs that, depending on popularity, can get upwards of 50 spins a week.


I'm one of those punch-in-punch-out listeners. I pretty much only listen when I drive, which is basically my commute, going to lunch some of the time, and running errands - all told, maybe eight to ten hours a week. Let me tell you, when I was listening to tiny-playlist stations like The Arrow and The Point, I was hearing just about everything they'd spin over the course of that week. Stuff they put in heavy rotation I'd heard every damn time I tuned in, and that's with their pathetic "No Repeat Workday" slogans. This is what I mean by respecting their audience's intelligence.

Listeners may say they want variety, but they like the hits, and typically the most narrow stations are the most successful, said Rod Phillips, program director of Kiss FM 103.5, which plays 100 different songs a week.

"Who are they going after? There's not a playlist that men and women 18 to 34 will both like." Phillips said. "This all things to all people is hard to pull off."

Variety isn't a new concept, and in some forms it seems to work.


I admit, it might be a bit more difficult to sell tampons to this kind of demographic. Heck, you may have to think outside the box and put some actual brainpower into what a group of Madonna-to-Led-Zeppelin listeners might have in common. But again, it's an insult to your audience's intelligence if you think it's better to limit your selection to a small, easily-digested list rather than try to figure out how to make it work.

Look, I'm not saying that there's anything wrong with tight-format stations, or that the iPod model of radio programming is some kind of New Paradigm that will Change Everything. I'm just saying what I've been saying all along - that there is an audience for this sort of thing, and that a radio programmer with a bit of vision can have a profitable station by catering to it. Will Ken Charles or someone like him have the guts to focus group this concept and see what can be done with it? One can only hope.

Posted by Charles Kuffner on May 12, 2005 to Music | TrackBack
Comments

We've got a Jack station here in Dallas, and it's great. They have a "what have we played lately?" page, if you want to see what sort of transitions they're doing - it's actually generally a pretty good flow, I very rarely find myself saying, "How could they go from THAT to THIS?"

As for the punch in and punch out... Even with Jack's extended playlist, I've managed to punch in to the exact same song two days in a row. I don't think radio executives understand... Well, I don't think they understand anything at all, but I think the big thing they're missing is the human tendency to remember coincidences more than they remember things that don't stand out. If I listen to 20 songs from a 60-song playlist over the course of a week, I'm not going to remember the 15 different songs I heard, I'm going to remember the 5 times I heard that System of a Down song I absolutely hate, and changed the channel immediately.

Posted by: kodi on May 12, 2005 8:39 AM

It's good to see the stations reacting. Podcasting , essentially audio blogging, is catching on and has been coming on strong, to the point that public radio station KCRW has started podcasting many of its shows. (Including Le Show -- woo-hoo!) Having your radio show as an mp3 pretty neatly addresses the punch-in/punch-out lifestyle and still gives you the opportunity for variety. Maybe we'll finally see radio stations take advantage of their ASCAP arrangements and get back in touch with their listeners.

Posted by: False Data on May 12, 2005 10:40 AM

In Austin we have Bob FM 103.5

Same thing as Jack in Dallas.

In fact, in response to the popularity of Bob, 94.7 which is one of the more popular stations in Austin, has changed its format to be more like Bob FM

Posted by: David (Austin Tx) on May 12, 2005 1:36 PM

Is there an all Bon Jovi station yet? As soon as that happens, I'm ready to say society has advanced.

Posted by: Red Dog on May 12, 2005 3:53 PM

I like the station it plays alot of the songs that I like and that makes me feel good that there is at least one station in chicago that does that.But how do you get Big Jam tickets from the website?

Posted by: danielle on November 13, 2005 5:03 PM

I CANNOT FIND AN EMAIL ADDRESS FOR TOM JOYNER, BUT I HOPE THIS GETS TO HIM. I DON'T KNOW WHY TOM JOYNER IS MAKING SUCH A BIG DEAL ABOUT THE LACK OF MAINSTREAM ACKNOWLEDGEMENT REGARDING THE PASSING OF LEVERT. THIS IS NOTHING NEW. HE IS ACTING LIKE HE IS ALL SUPRISED THAT THERE WAS NOT MUCH MENTION OF LEVERT'S DEATH ON MAINSTREAM MEDIA. AND THE BAD PART ABOUT IT IS, THE PEOPLE HE IS TALKING ABOUT ARE NOT EVEN HEARING WHAT HE IS SAYING BECAUSE THEY CERTIANLY DON'T LISTEN TO WGCI.

Posted by: Annette Hodgkins on November 13, 2006 10:04 AM