March 24, 2005
Serendipity in a small package

Came home from work today and sat down at the computer only to see that I couldn't connect to any websites. The wireless router was showing good signal, so I shut down the PC and headed downstairs to reboot the cable modem. Crap - the "cable" light on the modem was off. Now I gotta call AOLTimeWarnerOfBorg tech support and hope to get an answer that doesn't involve "we can send a tech out next week" sometime before I have to pick up the baby from day care.

Well, first I need to walk the dog. Hey, look, it's an AOLTimeWarnerOfBorg van! And it's got a cable connected to a big ol' switch box. I ask the tech what's up, and he says ten people have already called about the problem, and he's there to fix it. Sweet!

Sure enough, by the time we get home, the cable modem is happily blinking away. Some days things just work out, you know?

Posted by Charles Kuffner on March 24, 2005 to See, I do have a life! | TrackBack

Interesting. My brother called me about an hour ago to ask me for Time Warner's number, since he couldn't look it up on the internet.

Posted by: 'stina on March 24, 2005 5:32 PM

I have Time Warner Cable (Road Runner) here in SA. I read that the FCC is siding with the cable companies in a Supreme Court case to allow AOLTimeWarnerRoadRunner of Borg to maintain their monopoly instead of leasing their lines like the phone companies.

I thought this administration was all about the free markets? Hmmm...

You were lucky this time. If the FCC and cable companies win AOLTimeWarnerRoadRunner of Borg can say (and mean), "We'll get to it when we get to it. There's nothing you can do about it."

Posted by: texprodigy on March 25, 2005 7:59 AM