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Got questions about the new bus routes?

You can get answers, in person, from a Metro staffer. From the inbox:

METRO makes it easy for riders to learn more about the New Bus Network through a series of customer information sessions being held across the METRO service area:


On-hand staff can provide trip planning assistance and answer specific rider questions on the New Bus Network, their routes and bus stops.

The table discussions and one-on-one meetings show customers rider tools, like the Dual Trip Planner, which is a side-by-side trip display tool, helpful for riders whose routes are changing.

Patrons now have access to a printable map showing the New Bus Network along with individual route maps and videos of the more complex routes.

Metro also has a call center that will handle customer issues, and there will be Metro personnel out on the routes on the first days of the changeover. Yes, it will be hard, because change is always hard, but we will get through it. Take a few minutes to check out what your routes look like, and contact Metro via whatever means appeals to you if you have questions.

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