For this I went to college?

One of the companies that we support is transitioning its IT functions to an outsourcing firm. Included in their total package is support for an old, cranky, inscrutable, and ridiculously expensive fax server package. No one in their right minds uses this thing, so the new guys have contacted us to get whatever information we have on it as part of their due diligence, since they have zero experience in supporting it. As a result, I have spent the better part of my day today copying CDs and printed documentation to mail to them.

[voice of Marvin the Paranoid Android]

Here I am, brain the size of a planet, and they’ve got me making copies. Call that job satisfaction? ‘Cos I don’t.

[/voice]

Hmm. Maybe there’s a little of Rob Schneider’s Office Guy in there, too. That’s a scary thought.

Ah, well. It’ll be worth it when we can finally and forever stop supporting this godforsaken fax software. If the HS&E people will let me get away with it, I want to ritually burn all of the manuals in the parking lot once I’ve officially turned everything over. Ah, the sweet smell of closure.

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